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Legal

Terms of Service

Last updated: February 5, 2026

1. Business Entity & Information

Business Name: Ember Realtors Global

Business Type: Global Luxury Real Estate Boutique

Registered Entity: Ember Realtors, Inc.

Principal Address: 123 Manhattan Tower, Billionaire's Row, New York, NY 10003, USA

Contact Email: operations@emberrealtors.com

Phone: 478-44-EMBER

Ember Realtors is a boutique real estate advisory firm licensed to conduct business internationally, specializing in high-net-worth property transactions and exclusive acquisitions.

2. Service Description

Ember Realtors provides comprehensive real estate advisory services including, but not limited to:

  • Luxury property acquisition and sales consulting for high-net-worth individuals
  • Off-market property sourcing and portfolio curation
  • International real estate transaction advisory
  • Market analysis and investment strategy consultation
  • Property development and positioning guidance

All services are provided on a consultative basis. Ember Realtors does not guarantee specific transaction outcomes or property valuations.

3. SMS Usage Disclosure & Compliance

SMS Communications

By opting in to SMS communications through our forms, you consent to receive text messages from Ember Realtors regarding:

  • Appointment reminders and scheduling updates
  • Account onboarding and profile confirmations
  • Brokerage updates and market opportunities
  • Transaction status updates and critical notifications

SMS Compliance Clause

"Users may opt out of SMS communications at any time by replying STOP to any message. Standard messaging rates may apply. Ember Realtors is not responsible for carrier delays or message delivery issues. Message frequency varies based on user activity and preferences. For privacy concerns or to modify preferences, contact operations@emberrealtors.com."

Data Privacy & Protection

  • All SMS data is encrypted and stored securely
  • We comply with GDPR, CCPA, and SMS marketing regulations
  • Your phone number is never sold or shared with third parties
  • You can request data deletion at any time

4. Refund Policy

Consultation Services: Consultation fees are non-refundable once services have commenced. However, if you are unsatisfied within 7 days of initial service delivery, you may request a review by our advisory team.

Property-Related Services: Fees associated with property valuations, market analysis, and transaction advisory are contingent upon service completion. Partial refunds may be issued if services are terminated mid-engagement at Ember Realtors' discretion.

Success-Based Fees: Any fees structured as transaction-contingent are refundable only if the transaction fails to close due to Ember Realtors' negligence.

Exceptions: Refund eligibility may vary based on engagement agreements and service contracts signed at the time of engagement. All refund requests must be submitted in writing to operations@emberrealtors.com within 14 days of the disputed charge.

5. Limitation of Liability

Disclaimer of Warranties: Ember Realtors provides advisory services on an "as-is" basis. We make no warranties, express or implied, regarding transaction outcomes, property valuations, market forecasts, or financial performance.

No Guarantee of Results: Past performance or successful transactions do not guarantee future results. Real estate markets are subject to volatility, and property values may fluctuate significantly.

Limitation of Damages: In no event shall Ember Realtors be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our services, even if advised of the possibility of such damages.

Maximum Liability: Our total liability for any claims shall not exceed the total fees paid to Ember Realtors in the preceding 12 months.

Third-Party Liability: Ember Realtors is not responsible for actions or omissions of third parties, including but not limited to lenders, inspectors, appraisers, title companies, or opposing counsel.

Force Majeure: Ember Realtors shall not be liable for delays or failures in service due to circumstances beyond reasonable control, including market conditions, regulatory changes, or acts of God.

6. General Terms

User Responsibilities: You agree to provide accurate information and comply with all applicable laws and regulations.

Intellectual Property: All content, branding, and materials on this website are protected intellectual property of Ember Realtors.

Governing Law: These Terms of Service are governed by the laws of New York State, USA.

Changes to Terms: Ember Realtors reserves the right to modify these terms at any time. Continued use of services constitutes acceptance of updated terms.

Questions About These Terms?

If you have any questions or concerns about our Terms of Service, please don't hesitate to reach out.

Ready to Begin?

Accept our terms and start your journey with Ember Realtors.